個人信息：

姓名：王娜

專業(yè)：管理科學與工程

學號：4118008035

班級：博1845

導(dǎo)師：劉汕教授

學位論文題目：

  在線商旅平臺商家管理回復(fù)策略及對用戶評論的影響研究

已發(fā)表論文目錄：

[1] Liu S, Wang N, Gao B, et al. To be similar or to be different? The effect of hotel managers’ rote response on subsequent reviews [J]. Tourism Management, 2021, 86: 104346. DOI:10.1016/j.tourman.2021.104346 (SCI/SSCI，JCR 一區(qū)；bwin必贏唯一官網(wǎng)A類期刊，序號：463；bwin必贏唯一官網(wǎng)研究生院認定的國際知名學術(shù)刊物，序號：589)

[2] Wu X, Liu S, Wang N, et al. Cross-border online shopping intention of Chinese consumers based on different cultural orientations [J]. International Journal of Internet and Enterprise Management, 2018, 9(1): 19–39.

[3] Wang N, Teo T, Liu S, et al. Facilitating returning customers’ content contributions through management responses: an online approach to help hotels cope with the post-pandemic review crisis [C]. The Association for Information Systems Special Interest Group on Information Systems in Asia Pacific (ISAP) Workshop, Copenhagen, Denmark, December 10, 2022.

公示時間：2023年10月13日